MLA Employee Portal
This portal describes services available for accessing MLA IT resources from remote locations. For assistance with the setup or use of any of the services below, please contact the IT helpdesk at 877.210.0166.
CITRIX REMOTE ACCESS
The primary remote access for MLA. Citrix provides access to Outlook email, document management system, Microsoft Office, Webview time entry, Keystone, and other applications.
Instructions for Accessing Citrix Remote Access:
(Note: If your primary link is not available, you can use the other link as a backup.)
https://citrix.useast.mckennalong.com – If your home office is in the Eastern half of the U.S.
https://citrix.uswest.mckennalong.com – If your home office is in the Western half of the U.S.
QUEST DESKTOP REMOTE ACCESS
Direct access to your MLA desktop computer's software and services. Quest is provisioned by request only and limited to business use cases.
For best performance, use the link that is located closest to your home office (note the city abbreviation in the link). If your primary link doesn't work, any of the portals will also work.
OUTLOOK WEB APP (OWA)
Access: Your MLA Outlook mailbox
- Compatible with many remote access scenarios. If you can browse to a website (like CNN.com), you should be able to access OWA
- OWA is a trusted fall back option if Quest Desktop or General Remote Access do not work
- Access limited to MLA Outlook mailbox
- To work on or view any email attachments, you will need the requisite software (Word, Excel, Acrobat, etc) available on the computer you're using
FAQs & Resources